The Hidden Cost of Missed Medical Appointments in Personal Injury Cases
Every missed medical appointment has a ripple effect in a personal injury case. It’s not just about the client’s health — it’s about case value, credibility, and settlement outcomes. Attorneys who rely on clients to arrange their own transportation often face unnecessary risks that could have been prevented.
Why Missed Appointments Hurt Personal Injury Cases
- Gaps in Medical Records: Insurance adjusters see skipped visits as proof that injuries aren’t serious.
- Weakened Damages Claim: Missed care reduces documented treatment, lowering the basis for damages.
- Credibility Issues: Opposing counsel can argue that a client wasn’t truly injured if they failed to attend care.
- Case Delays: Rescheduling treatment leads to delays in discovery, settlement, or trial prep.
Root Cause: Transportation Challenges
Injury clients often struggle with transportation:
- They can’t drive due to injuries or medications.
- Family/friends aren’t always available.
- Rideshare services (Uber/Lyft) aren’t reliable for post-surgical, wheelchair, or gurney patients.
- Attorneys can’t ethically advance funds to cover rides.
How Transportation on Lien Solves the Problem
Transportation on lien removes barriers by:
- Covering all rides with no upfront cost.
- Offering wheelchair, gurney, and post-surgical rides beyond what rideshare can provide.
- Keeping attorneys compliant with ethics rules by structuring rides as liens.
- Providing case-ready documentation to include in demand packages.
Real Case Impact
Firms that reduce no-shows see:
- Stronger medical records
- Faster treatment completion
- Higher settlement values
- Happier clients who feel supported
Final Thoughts
The cost of a missed appointment is far greater than the cost of a ride. By securing reliable transportation on lien, law firms protect both their clients’ recovery and the outcome of the case.
👉 Learn how to set up lien-based transportation for your clients today.
