This Privacy Policy (this “Policy”) describes how Lien Rides LLC and affiliates (“Lien Rides”, “we”, “our”) collect, use, and protect personal data obtained through the Lien Rides Website and Portal. By using our Services, you consent to this Policy and our Terms of Service. If you do not agree to these terms, do not use our Services.
I. Information We Collect
- User-submitted data: registration forms, uploaded documents, search queries.
- Engagement Data: device/OS/browser info, IP address, geographic data, what pages you view, timestamps—some of which may be non-personal until combined with personal identifiers.
II. Use of Information
- Provide and maintain Services, respond to inquiries, troubleshoot issues.
- Analyze usage patterns, improve functionality, and optimize user experience.
- Comply with legal obligations, prevent fraud, and enforce agreements.
III. Sharing and Retention
- Personal information will not be sold. We may share with service providers under confidentiality agreements.
- If de-identified, aggregated data may be reused for analytics.
- Account deactivation requests will archive your data for up to 5 years to comply with legal and dispute-resolution obligations.
IV. Data Subject Rights
- California users are entitled to “Do Not Sell or Share My Personal Information” rights and can request deletion.
- If you are under 18 and we collect personal data, we comply with COPPA requirements.
- You may opt out of any arbitration clause within 10 days of accepting these Terms via written notice.
V. Contact Information
Lien Rides LLC 1250 W. Glenoaks Blvd. Ste E287 Glendale, CA 91201
Phone: (818) 793-0887 Email: contact@lienrides.com
VI. SMS Policies
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lien Rides. This includes SMS messages for account notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://lienrides.com/privacy-policy.
- Message HELP for help.
- Reply STOP to any message to opt out.
